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Clean Center Float

Privacy Policy

Your privacy is important to us at Clean Center Float

Effective Date: March 10, 2026 | Last Updated: March 10, 2026

Information We Collect

Personal Information You Provide

When you reach out regarding corporate flower arrangements or gift services, we gather the information you knowingly share with us. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details during checkout, though these are processed securely through our payment partners.

For our corporate clients, we may gather additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us deliver a service that is tailored to your business needs.

Information Collected Automatically

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

Important: We never collect more personal information than necessary to provide our flower arrangement and delivery services. Your privacy is fundamental to how we operate our business.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Order Processing: Managing your flower orders, deliveries, and payment processing
Communication: Responding to inquiries, providing updates, and customer support
Service Improvement: Analyzing feedback and usage patterns to enhance our offerings
Business Development: Creating tailored corporate programs and subscription services

Information Sharing and Disclosure

Clean Center Float respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

Service Partners

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and employ suitable technical and organizational safeguards to keep it safe. This involves secure storage, encrypted transmissions, and restricted access to personal data inside our organization.

Secure Storage

Your personal data is stored in secure systems with access controls and ongoing security monitoring.

Encryption

Confidential data transfers are encrypted to shield information during the exchange between your browser and our servers.

Limited Access

Access to customer data is limited to staff members who require it to deliver services.

Although we deploy robust security measures, no online transmission method is completely secure. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights regarding your personal data. Depending on applicable laws, you may access, amend, erase, or limit how your data is used.

Access: Request a copy of the personal data we keep about you
Correction: Update or fix inaccurate personal data
Deletion: Ask for deletion of your personal data (subject to legal retention rules)
Restriction: Limit how we process your personal data in specific scenarios
Portability: Request the transfer of your data in a structured, widely used format

To exercise these rights, please reach out using the contact details at the end of this policy. We will reply within a reasonable timeframe as mandated by applicable law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by the data type and the purpose for which it was gathered.

Typical Retention Periods:

  • Customer contact and order details: about three years after the last service interaction
  • Payment records: around seven years for tax and accounting purposes
  • Website analytics data: about two years for service improvement analysis
  • Marketing preferences: until you unsubscribe or for roughly two years of inactivity

Cookies and Website Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and to understand how visitors engage with our site. Cookies help us remember your preferences and assess site performance.

You can adjust cookie settings via your browser preferences. Note that turning off certain cookies may impact site functionality. For detailed information about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to third-party websites or services. This privacy policy only covers Clean Center Float and our site. We are not responsible for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party sites you access through links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will adjust the "Last Updated" timestamp at the top of this document.

Please take a moment to review this policy occasionally to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we process your information, please reach out to us.

Contact Us About Privacy

Clean Center Float Privacy Team
43 Bedford Street, London
London, United Kingdom WC2E 9HA

Email: [email protected]
Phone: +44 20 7946 0958

For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within seven business days.